Privacy Policy
Last updated: October 2025
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Who We Are
This website (“Site”) is operated by Cross Exam Books, located in Valdosta, Georgia, USA.
For purposes of applicable data protection law, Cross Exam Books is the Data Controller responsible for your personal information.
If you have questions, please contact us at: info@crossexambook.com / (229) 242-4470
2. Information We Collect
We collect personal information you provide directly, such as:
Name, email address, billing and shipping address, and phone number
Payment details (processed securely through Stripe or another third-party payment processor)
Order details and communication history
We also collect limited technical information (IP address, browser type, pages visited) automatically for analytics and security purposes. We do not store your full credit-card number or CVV.
3. How We Use Your Information
We use your information to:
Process and fulfill your orders
Communicate with you about orders or support requests
Provide access to digital content (eBooks)
Improve our website and user experience
Comply with legal and tax obligations
We do not sell or rent your personal data to any third parties.
4. Legal Basis for Processing (GDPR)
If you reside in the European Union, our legal bases for processing your personal data include:
Performance of a contract (fulfilling your purchase)
Legitimate interests (operating and improving our business)
Consent (for optional marketing communications)
You may withdraw consent or request access, correction, or deletion of your data at any time by contacting us.
5. CCPA Rights (California Residents)
If you are a California resident, you have the right to:
Request disclosure of the personal data we collect about you
Request deletion of your personal information
Opt out of any “sale” of personal data (we do not sell personal data)
To exercise these rights, email info@crossexambook.com with “CCPA Request” in the subject line.
6. Cookies and Analytics
We use cookies and similar technologies to operate our website and understand how it’s used.
Essential cookies enable shopping cart and login features. You may disable cookies in your browser, but some features may not function properly.
7. Sharing of Information
We share data only with trusted service providers who process it on our behalf, such as:
Payment processors (Stripe, Payhip, or SendOwl)
Shipping providers for physical orders
Website host (Squarespace)
All partners are required to protect your data under privacy laws and process it only for authorized purposes.
8. Data Retention
We retain order and account information only as long as necessary for business and legal reasons (for example, tax or accounting obligations). Data is securely deleted or anonymized when no longer needed.
9. International Transfers
Your data may be stored and processed in the United States. By using this Site, you consent to the transfer and processing of your data in the U.S., where privacy protections may differ from those in your country.
10. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal information
Receive a copy of your data in portable form
Object to or restrict certain types of processing
To exercise your rights, contact info@crossxbook.com.
11. Children’s Privacy
This Site is not intended for children under 13. We do not knowingly collect personal information from anyone under that age. If you believe we have collected information from a child, please contact us to delete it.
12. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always appear on this page, with the “Last updated” date shown above.
13. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how we handle your personal information, please contact us:
info@crossexambook.com
(229) 242-4470